Privacy Policy

2.How We Use Your Information

We use personal data only for clear, legitimate business purposes, including to:

• Services & Projects: Respond to enquiries, prepare quotations, deliver projects and provide support.
• Billing & Contracts: Issue invoices, process payments and manage agreements.
• Website Improvement: Keep our website secure, understand how it is used and improve its content.
• Recruitment: Assess applications, arrange interviews and keep you informed about relevant roles.
• Communication: Send updates, newsletters or event invitations where you have agreed to receive them.
• Legal Obligations: Meet accounting, tax, regulatory and other legal requirements.

3.Cookies & Analytics

Our website may use cookies and similar technologies to remember your preferences, keep the site secure and understand how visitors use it. Analytics data is reviewed in aggregate and is not used to identify you personally.

You can block or delete cookies in your browser settings at any time. Some parts of the website may not work as intended if you do.

4.How We Share Information

We do not sell your personal data. We share it only when needed, with:

• Service Providers: Trusted vendors for hosting, email, payments and IT support, bound by confidentiality obligations.
• Technology & Delivery Partners: Manufacturers, distributors or exam partners, where needed to fulfil your project or order.
• Legal Authorities: Government or regulatory bodies when required by law or to protect our rights.
• Business Changes: A successor organisation in the event of a merger, acquisition or restructuring.

5.International Transfers

Some of our service providers and clients are located outside Bangladesh. When personal data is transferred internationally, we take reasonable steps to make sure it remains protected to the standard described in this Policy.

6.Data Retention

We keep personal data only as long as necessary for the purposes it was collected for, including any legal, accounting or reporting requirements. Job applications may be kept for a limited period so we can consider you for future roles, unless you ask us to delete them. When data is no longer needed, we delete or anonymise it securely.

7.How We Protect Your Data

We apply technical and organisational measures to protect personal data against loss, misuse and unauthorised access, including:

• Access Control: Data is available only to staff who need it for their work.
• Secure Systems: Encryption, firewalls and monitored infrastructure.
• Certified Processes: Information-handling practices aligned with our ISO-certified management systems.
• Staff Awareness: Confidentiality commitments and regular security awareness for our teams.

No method of transmission or storage is completely secure, but we work continuously to keep your information safe.

8.Your Rights & Choices

Subject to applicable law, you can ask us to:

• Access: Receive a copy of the personal data we hold about you.
• Correction: Update information that is inaccurate or incomplete.
• Deletion: Remove your personal data where we no longer need it.
• Objection: Stop using your data for marketing or other specific purposes.
• Withdraw Consent: Change your mind at any time where we rely on your consent.

To make a request, email privacy@bdcalling.com. We may need to verify your identity before responding.

9.Children’s Privacy

Our services and website are intended for businesses and adults. We do not knowingly collect personal data from children. If you believe a child has shared information with us, please contact us and we will delete it.

10.Third-Party Links

Our website may link to partner sites and social media platforms. We are not responsible for their privacy practices, so we encourage you to read their policies.

11.Changes to This Policy

We may update this Policy from time to time to reflect changes in our services or legal requirements. The latest version will always be published on this page with its “Last Updated” date.